Privacy Policy

Flourish Counseling and Wellness Services is committed to protecting your privacy. To better protect your privacy, we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our website.

Collection and Use of Your Personal Information

We collect information about visitors to our Site so that we can provide an experience that is responsive to our users and customers’ needs.

We do not collect any personal information about you unless you voluntarily provide it to us, such as first and last name, email address, and phone number. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: registering for an account, entering sweepstakes or contest sponsored by us or one of our partners, signing up for special offers from selected third parties, sending us an email message. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us, provide you with notices about your account, operate and deliver the services you have requested, notify you of any changes to our Site, for any other purpose with your consent, and in any other way we may describe when you provide the information. We also may gather additional personal or non-personal information in the future.

Protecting your Information

We will not sell, rent or lease your information to third parties.

This Site has security measures in place to protect against the loss, misuse or alteration of the information under our control. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the Internet that are beyond our control, and the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

External Data Storage

We may store your data on servers provided by third-party vendors with whom we have contracted.

Email Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

Use of Cookies

This Site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page service. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies you may not be able to fully experience the interactive features of the websites you visit.

Google Analytics

Google Analytics may be used to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site.  Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information. Google Analytics does this by planting a permanent cookie on your web browser. Google’s ability to use and share information collected by Google Analytics about your visit to this Site is restricted by the Google Privacy Policy http://www.google.com/policies/privacy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser.

Collection and Use of Personal Information of Children Under Age 13

In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we do not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site to read the privacy statements of any other site that collects personally identifiable information.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records, and direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 1. Complete the transaction for which the personal information was collected 2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity 3. Debug to identify and repair errors that impair existing intended functionality 4. Exercise free speech or ensure the right of another consumer to exercise their right to free speech 5. Comply with the California Electronic Communications Privacy Act 6. Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us 7. Comply with an existing legal obligation 8. Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Changes in our Practices

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy we will post those changes to this Privacy Policy and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of this Site and/or services available after such modifications will constitute your acknowledgement of this modified Policy and agreement to abide and be bound by that Policy.

Contact Information

If you have any questions or comments regarding this Policy please contact us at:

Flourish Counseling and Wellness Services

 32 McGovern Ave, Suite 9

Lancaster, PA 17602

(717) 212-2064


Effective as of May 22, 2024